You can reach the editors at the address below.
editors@canadiancaper.comWe read every message and reply to most within a few working days. Corrections take priority, because an error on a report can mislead other readers.
What to write to us about
- Corrections: a fact that is wrong or out of date. Tell us the page, the claim and, if possible, the source that shows the correct information.
- Review requests: a brand you would like us to cover. We will tell you if we cannot confirm its licence.
- Questions about our method: how a score or verdict was reached. The rules are on how we rate.
- Operators and regulators: updates to licence status, ownership or published terms, with a public source we can cite.
What we cannot help with
We are not an operator, so we cannot see your account, reverse a bet, release a withdrawal or close an account for you. For those, contact the operator’s support first and keep records of dates, amounts and the terms that applied. If the site is licensed in Ontario, our iGaming Ontario guide explains the next steps. We cannot give legal, tax or financial advice either.
Please do not send passwords, card numbers, ID documents or bank details. We never ask for them.
If gambling is causing you harm
Free, confidential help lines for every province and territory are on our responsible gambling page. You do not need to wait for a reply from us to call one.
Questions readers ask
- Can you help me get a withdrawal paid?
No. We are not the operator and cannot access accounts. Contact the operator's support first and keep records; for Ontario-licensed sites, our iGaming Ontario guide explains the next steps.
- How do I ask you to review a casino?
Send the brand name and its website address to the email above. We add brands based on reader requests and search interest.
- Can an operator pay you to publish a review?
No. Scores follow the same published criteria for every brand and cannot be bought.